TREAT PEOPLE LIKE PEOPLE

Treat People Like People

Empathy makes you a better communicator. Empathy makes you a better person.

Your perspective has value, but it is not the only perspective. Always take the other person’s point of view into consideration.

Don’t assume just because you know it, think it, feel it, that everyone else does too. Nothing ever entitles you to be rude, arrogant, or inconsiderate.

Empathy helps you understand, understanding helps you relate, and positive relationships facilitate real progress. It’s always better to work with others than to work against them.

Empathize, understand, find common ground and common objectives. Remind yourself that the way to get what you want is to help others get what they want.

Whether you’re dealing with a customer, customer service rep, family member or stranger, empathy works wonders. Treat people like people, the way you want to be treated, and they’ll almost always return the favor.

— Ralph Marston

COMMUNICATION IS A BRIDGE

Communication is a Bridge

When attack happens and separation occurs,
you can bridge it only by communicating
in a non-hostile way.

That is hard to do when you are triggered.
Usually you need to take the time
to understand and own the trigger
before you can make peace with the person
who triggered you.

From Everyday Wisdom by Paul Ferrini
www.paulferrini.com

MIRRORS

Mirrors

When two people are judging or blaming
you don't have communication; you have attack.

When you try to fix other people or they try to fix you,
you are probably both projecting.

Each of you will be mirroring to the other
a part of him or herself s/he does not want to look at.

From Everyday Wisdom by Paul Ferrini
www.paulferrini.com

EMOTIONAL AND SEXUAL BETRAYAL

Emotional and Sexual Betrayal

When love is mutual and you and your partner
are surrendered to each other emotionally,
sex is uplifting and sacred.

But when communication in your relationship
becomes careless and shoddy,
when time is not taken for one-to-one intimacy,
your relationship becomes a shell
in which you both hide.

Energy and commitment disappear from your union,
and sex becomes an act of physical betrayal.

It is not surprising then that one or both of you
may look outside the relationship for satisfaction.

Infidelity is a symptom of your emotional disconnection
from each other.
Unfortunately, it involves another person in the dynamics
and makes it more difficult
for healing and reconciliation to take place.


From Everyday Wisdom by Paul Ferrini
www.paulferrini.com